Convenience store retailers may be the ultimate multitaskers—after all, they’re responsible for keeping tabs on the pump, counter, aisles and everything in between. But at the end of the day, their main concern remains the same: It’s still all about bills in the till. And therein lies the rub. Because opening that cash drawer is often akin to opening Pandora’s box. Whether it’s miscounts, skimming off the top, stickups, or not-so-smart safes, a plethora of cash management and handling challenges come with the convenience territory—a land where cash is still king and the coin of the realm can be a downright heavy burden.
These are the challenges I explore in my newest article for CSP Magazine, which summarizes the results of an exclusive survey about cash management issues--read it here.