Learn more about RCS and its capabilities and limitations I reading my latest article for Destination CRM, available here.
January 28, 2025
High-tech texting: RCS business messaging can revolutionize your company-to-customer experience
Savvy marketers and smart organizations know that one of the keys to growing business and increasing sales is to stay many steps ahead of not only the competition but also the latest technology trends. When it comes to electronic interactions with clientele, that means offering desirable products/services and robust customer support across a variety of digital channels, online platforms, and smartphone apps. Traditional texting can only take you so far with these goals. But RCS – also known as Rich Communication Services – can accelerate your interactivity with customers to the next level.